Privacy Policy

At E for Ear, we prioritize your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with Google and Meta’s privacy guidelines to ensure a transparent and secure online experience.

1. Information We Collect

  • Personal Information: When you place an order, create an account, or subscribe to our newsletters, we collect personal information such as your name, email address, contact number, and shipping address.
  • Payment Information: To process transactions securely, we collect payment information through a secure payment gateway. We do not store full payment details on our servers.
  • Device and Browsing Information: We may collect information about your device, IP address, browser type, and browsing behavior to improve user experience and website functionality.

2. How We Use Your Information

  • Order Processing: We use your personal information to fulfill orders, process payments, and arrange delivery.
  • Customer Support: Information is used to respond to inquiries and provide assistance with orders or product-related queries.
  • Marketing & Communication: With your consent, we use your email address to send promotional content, exclusive offers, and updates. You can opt-out at any time.
  • Website Analytics: Device and browsing data are used to analyze website performance, enhance user experience, and for internal reporting.

3. How We Share Your Information

  • Third-Party Service Providers: To process payments and deliver orders, we work with trusted third-party providers who may access certain personal data strictly for service purposes (e.g., payment gateways, shipping providers).
  • Compliance with Legal Obligations: We may disclose information if required by law or to protect our rights and comply with regulatory requests.

4. Data Security

  • We implement robust security measures to protect your information from unauthorized access, alteration, and disclosure. Our website and servers are secured using encryption, secure payment gateways, and restricted access protocols to ensure data safety.

5. Cookies & Tracking Technologies

  • Cookies: We use cookies to enhance website functionality and personalize content. Cookies are small data files stored on your device, and you can manage them through your browser settings.
  • Analytics: We may use tools like Google Analytics to understand website usage. Analytics data helps us optimize our website based on user preferences.

6. Your Rights & Choices

  • Access & Update: You have the right to access and update your personal information through your account settings.
  • Deletion & Restriction: You can request the deletion or restriction of your data by contacting our support team. Certain data may be retained as required by law or for legitimate business purposes.
  • Opt-Out: You may unsubscribe from promotional communications at any time by using the unsubscribe link provided in our emails.

7. Children’s Privacy

  • Our website is not intended for children under 13 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected data from a minor, please contact us to remove it.

8. Policy Changes

  • We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. Please review this page regularly to stay informed of any updates.

9. Contact Us

  • For questions or concerns about this Privacy Policy or your personal information, please reach out to us:
    • Address: GF 09, Dawa Bazaar, Indore
    • Email: hforhear@gmail.com
    • Phone: +91-7999711499

Thank you for trusting E for Ear with your hearing care needs. We’re committed to transparency and safeguarding your personal information.