Shipping
At E for Ear, we prioritize delivering your hearing aids and ear care products with care and efficiency. This Shipping Policy provides details on our order processing, delivery methods, timelines, costs, and contact information.
1. Order Processing Time
- Orders are processed within 2-3 business days of payment confirmation. Customized products or specialized configurations may require additional processing time, which will be communicated to you.
- During peak seasons, order processing may take slightly longer, and we will inform you of any delays.
2. Shipping Partners
- To ensure reliable and prompt delivery, we partner with trusted couriers such as Bluedart, Delhivery, Ekart, and others.
- You will receive tracking information via email or SMS as soon as your order is shipped, so you can monitor its progress.
3. Shipping Charges
- Shipping costs are calculated at checkout based on the product weight, dimensions, and delivery address. The final charges will be displayed before you confirm your order.
- Occasionally, we offer promotional free or discounted shipping, which will automatically apply at checkout if available.
4. Estimated Delivery Time
- Standard delivery typically takes 2-6 business days after dispatch, depending on your location. Some remote areas may require additional time.
- While we strive to deliver on time, factors outside our control, such as weather or regional restrictions, may impact delivery schedules.
5. Delivery Area Coverage
- We currently ship throughout India. If your location is outside our standard delivery zones, please reach out to our support team for assistance.
6. In-Store Pickup Option
- For customers in Indore, we offer an in-store pickup option at GF 09, Dawa Bazaar, Indore. Once your order is ready, you will be notified to arrange pickup.
7. Order Tracking & Updates
- After dispatch, you will receive a tracking link to monitor your package. For help with tracking or any delays, feel free to contact our support team.
8. Handling Damaged or Lost Shipments
- In the rare instance of a damaged or lost shipment, please contact us within 48 hours of receiving the package (or anticipated delivery date). We will coordinate with our shipping partners to resolve the issue and provide a replacement or refund as needed.
9. Contact Us
- For any shipping-related questions or support, reach out to us:
- Address: GF 09, Dawa Bazaar, Indore
- Email: hforhear@gmail.com
- Phone: 7999711499
Thank you for choosing E for Ear. We’re committed to ensuring a smooth, reliable shopping experience for your hearing care needs.